Since 2014, we are developing a modern ticketing solution with pretix. During this time, a one-person company developed into a team of 25. We are owner-led and have grown organically through our customers. Without any pressure by investors or creditors, we can make choices that are best for us and our customers.
Our slogan "Ticketing software that cares about your event—all the way" doesn't only mean that we're targeting the entire user journey for both the organizer and the visitor – it also means that we're here to stay and will not stop looking for new opportunities to make life easier for our customers.
While pretix initially was one of many projects in our company, we are now fully focused on our products around ticketing and events. To make that visible, we have renamed our company from rami.io GmbH to pretix GmbH in 2025.
CEO
Raphael started building pretix in 2014 as a freelance software developer because he was in need of a better open-source solution for ticketing. To this date, his passion is moving the product and company forward step by step.
Authorized Representative
Martin joined the team in 2019 as a software developer, but being an all-rounder, he quickly started supporting all areas of the business. Today, he is responsible, amongst other things, for our app development and many strategic partnerships.
Call or email: If you contact us, you will not talk to an anonymous callcenter, but to one of these people. Our customer service team is staffed by experienced experts who not only know pretix inside out, but are also well-versed in the requirements of the different industries we work with. This allows us to provide excellent consulting and support from the first contact to the running system – even on-site at your event.
To continuously improve our products, keep our systems running, ship your hardware on time and make everything else run smoothly, our development, system administration, marketing, documentation, logistics, and accounting teams work tirelessly in the background.
It's natural to us to be develop our network and always be up-to-date with new technological or legal developments that affect our industry. It's also natural to us to contribute financially and thematically to organizations that represent our values or our community. This includes our membership in the following organizations:
We believe in the idea of free software and publish major parts of our softawre using open source licenses.
We are committed to an open and democratic society. We stand firmly against racism, sexism, antisemitism, queerphobia, and any other form of hatred and hate speech against any group or its members. We refuse to work with organisations that do not share these values.
From the beginning, we have been a remote-work company. Our team members are distributed over Germany where they like to be. Our customers are distributed world-wide.
From our main office in Heidelberg, Germany our logistics team ships hardware that we sell and rent. Our team Office & Accounting makes sure our business runs smoothly.
Travel instructions
Berthold-Mogel-Str. 1, 69126 Heidelberg
Please do not visit us without an appointment
Entry to the right of the parking entrance ("tegut"), 3rd floor
Bus stop Berthold-Mogel-Straße (2min walking, Buses 29 and 757)
Tram stop Rheinstraße (5-10min walking, Trams 23 and 24)
Train station HD-Weststadt/Südstadt (10-15min walking, lines S1, S2, S5 und S51)
Parking spots underground (turn left twice after the entrance)
Accessible without steps
